COOKIES AND OTHER TRACKERS
What is a cookie?
A cookie is a small computer file, a ‘tracker’, which is collected and read during your browsing (e.g. when you consult emails, a website or a mobile application) and stored on your device, regardless of the model or type (e.g. computer, smartphone, tablet, video game console).
These files may contain various items of information such as a session identifier, language, browsing history, etc. They are mainly used to offer personalised content or advertising and to improve your Internet experience.
Cookies are collected and stored, subject to your choices, for a period of 13 months following their collection. You may, however, delete them at any time.
What types of cookies are used when you visit this website?
When you visit this website, different types of cookies are used. These cookies may be set by Chaplin's World or administered by partners (e.g. publishers of audience measurement solutions or social networks). The list of our partners can be accessed via the ‘View our partners’ link in our cookie management tool (available via the ‘Manage my cookie preferences’ link in the footer at the bottom of this website).
Some cookies are strictly necessary for your browsing on the site and do not require your consent. These cookies are collected directly by us and enable us to:
• To manage and secure your authentication on the website;
• To access certain online services, such as validating your shopping basket;
• To measure certain site performances in order to detect navigation problems or to organise the display of content on the site, by offering different versions of the site (A/B testing).
• To retain your choice of settings and consent regarding the collection of non-mandatory cookies.
The collection and reading of other cookies requires your consent. These cookies are as follows
• Functionality cookies, which are used to
o Adapt the website to your terminal's display preferences (language, currency, display resolution, operating system used, configuration and settings for displaying website pages depending on the terminal you are using and its location);
o To store certain information that you enter on the website in order to facilitate and personalise your future browsing (for example, the display of your first and last name if you have a user account and have identified yourself);
• Audience and performance monitoring cookies, which help us to understand your interactions with the website (most frequently visited pages, path taken, content consulted, applications used) and to process information collected on third-party sites. They enable us to compile statistics and improve the interest and ergonomics of the website;
• Advertising cookies, which enable us to:
o to offer you relevant targeted content that may be of interest to you (best offers, other destinations) based on your centres of interest, your browsing habits and your preferences, and in particular to provide you with offers on our products and services that are tailored to your needs.
o To limit the number of times advertisements appear.
If you refuse, the advertisements will continue to be displayed but will no longer be tailored to your centres of interest.
• Affiliation cookies, which enable us to identify the original third-party website that redirected you to this website.
• Connection cookies, which allow us to access your information from third-party accounts if you wish to register quickly using your other accounts (e.g. Facebook, Google, Apple).
• Social network cookies, to enable you to share or like information on our site, and conversely to enable the social networks concerned to track your browsing on our site, or to enable you to visit our pages published on the social networks. We have no control over these cookies and we invite you to consult their privacy policies (see information below).
How to accept, refuse or delete cookies
On your first visit to our website, and every 6 months thereafter, you will be asked to accept the collection and use of cookies. To this end, a central window is displayed on our website asking you to accept the collection of cookies or to configure your choices (if you wish to modify them or refuse all or some of these cookies).
Please note that refusing cookies may impair your experience on our site. We therefore decline all responsibility for the possible consequences of this refusal, particularly with regard to the absence of content adapted to your browsing and your choices.
Furthermore, whatever your choice, you can at any time :
• Modify your settings within our cookie management tool (accessible via the clickable link ‘Manage my cookie preferences’ in the footer at the very bottom of this website"), exclusively for cookies collected via our site;
• And/or, delete the cookies from your terminal via your browser, these choices being applicable to all your browsing on the Internet.
Here is some useful information about setting cookies on browsers:
Most browsers are set by default to accept the use of all cookies and trackers. You can change these settings to select the cookies you wish to use, or refuse the use of cookies. These settings must be made on each of your terminals (computer, tablet, smartphone, etc.).
The methods for setting and deleting cookies are different for each browser. These procedures are described in your browser's help menu. Below are the cookie settings for the most popular browsers:
· Internet Explorer: Cookie management on Internet Explorer
· Safari: Cookie management on Safari ;
· Chrome: Cookie management on Chrome;
· Firefox: Cookie management on Firefox.
Please note that if you choose to delete all cookies from your terminal via your browser, we will no longer have any information about your choice of settings, and we will be obliged to ask you again to configure your choices the next time you visit our site. The same applies if you use a new browser or a new terminal. As these settings are entirely the responsibility of the browsers, we cannot guarantee that they will work correctly.
And other information on settings, by purpose :
Browser settings are sometimes insufficient. If you wish, you can further refine your settings by targeting the purposes of each cookie:
- For audience measurement and performance: Audience measurement and performance cookies are placed by third-party companies, but they help us to improve our website and make it easier and more user-friendly to use.
Here is a link to a page where you can find out more about these solutions and where you can opt out of audience tracking cookies:
· Google Analytics (and other Google products)
· Hotjar
· Facebook
· Microsoft Bing Ads
Please note, however, that if you delete these cookies, we will no longer have access to the important statistical information needed to improve the site and tailor it to your profile and interests.
• Advertising: Our website does not contain any advertising space. As a result, the information collected is used mainly to offer you tailored advertising on the third-party sites you visit, based on the information collected using the audience measurement tools listed above (the tools used are identical for these two purposes). At the same time, several professional advertising platforms offer you the option of refusing or accepting cookies used by their member companies. These centralised mechanisms do not block the display of advertisements, but only prevent the installation of cookies used to tailor advertisements to your centres of interest. For example, you can visit the Your Online Choices site to prevent these cookies from being installed on your terminal. This site is offered by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and is managed in France by the Interactive Advertising Bureau France. However, we cannot guarantee that it will be completely effective, as the smooth operation of this tool depends on the participation of the advertising industry in this system.
• For social networks: You will find buttons on this website redirecting you to the pages we publish on social networks. If you have an account with these social networks, they can also track your browsing on our site.
To find out more about how these networks use cookies and how you can configure your account, click on the following links:
Facebook
Twitter
Youtube
Instagram
We may also offer you the connection services offered by social networks or certain web players (e.g. Facebook Connect, Google Connect, Apple Connect) in order to facilitate your registration and purchases. The use of this functionality is up to you and allows you, if you are already a user of these services, to register on our site without having to re-enter information about yourself, by giving us permission to access this information. For more information on information sharing and the use of these tools, please click on the following links:
· Facebook
· Apple
· Google
Finally, we would like to inform you that there are many programmes that can be added to your browser to enable you to block and manage all types of trackers, such as Abine or Ghostery.
For more information on cookies and how to control their collection, you can also consult the CNIL (Commission Nationale de l'Informatique et des Libertés) website: ‘Cookies: tools for controlling them’.
Updates
We may make changes to this document from time to time. Updates will be published on our website.